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Students learn Spanish successfully at home or at school, with or without a Spanish teacher
NEW SPANISH SALE! 20% NEARLY EVERYTHING IN OUR SHOP! Code: 20FALL20 ENDS Saturday, 9/27

Orders and Returns

Please see below for the Order and Return Policies for Foreign Languages for Kids by Kids® (“FL4K”).

Pre-Orders

Pre-sell items are items that are not yet in-stock, but are available for advanced purchase on our site. Pre-sell items are shipped as soon as they are available with no additional shipping charges. We will notify you of the status of your Pre-sell item via email updates and confirmations. Please be assured that you will not be charged for any item until it is shipped. Anticipated shipment time (i.e. “Available for shipping in mid-September”) is indicated on the site adjacent to product information.

Offer Codes

Simply enter your Offer Code during checkout on the BILLING page. Offer codes are case sensitive and should be entered exactly as they appear. When an Offer Code is accepted, the offer will be reflected on the “Order Review” page.

Note: Only one (1) Offer Code may be used per order. When shipping to multiple addresses, promotions are applied accordingly. Promotional offers and discounts may not be applied to the purchase of Curriculum Sets.

Gift Wrap Service

Giving FL4K gifts is easy, here’s how to use our complimentary Gift Services.

  1. Gift wrap all items together with one gift message card: Place items in the cart. In the Gift Services section during checkout, choose “Please gift wrap this entire order and include a gift message.” Type your message in the box that appears.
  2. Gift wrap each item individually and receive blank gift message cards: Place items in the cart. In the Gift Services section during checkout, choose “Gift wrap each item individually.” We will provide a blank message card for each item.

Payment Options

Accepted payment methods:
American Express
Discover
MasterCard
Visa

Checks
Purchase Orders from accredited schools and libraries

We’re sorry, we do not accept:
Money Orders
Credit cards with billing addresses outside the United States and Canada.
Important information:
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Return Policy and Refunds

FL4K 100% Satisfaction Guarantee

PRODUCTS ORDERED FROM OUR SHOP: We have worked hard to provide our customers with the highest quality products possible and is of utmost important to us that our customers are happy with our products. Within 60 days, if you are not satisfied with your purchase from FL4K, you may return your purchase for a refund less shipping costs.

  • To make a return, please call us at 301.299.8000 to inform us of your return and receive a return authorization number. Returned products must be undamaged. FL4K is not responsible for return packages not received. In order to prevent lost and damaged packages, we strongly recommend that returns are sent using insurance and tracking information. Return shipping costs are not paid for or reimbursed by FL4K.

ONLINE SUBSCRIPTION:

AUTO-RENEW UNLESS CANCELLED: The online Spanish curriculum is an auto-renew subscription. The subscription will auto-renew each month or each year (based on your choice of subscription) unless cancelled. You may cancel at any time. Instructions to cancel are located in Support in our FAQs.

FREE TRIAL:

The online Spanish program has a free 48-hour trial period for you to try the program. You may cancel anytime within the 48-hour trial without your payment processing. After the 48-hour period, your account is automatically charged. Since there is a trial period, no refund is given for your first payment once it has been processed. You may cancel after your first payment to prevent any additional payments. Instructions to cancel are located in Support in our FAQS.

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